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     Post subject: Sometimes Navigators don't filter
    PostPosted: Thu Feb 11, 2010 4:55 pm 
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    Joined: Tue Nov 03, 2009 11:46 am
    Posts: 16
    Hello..

    I'm using the SearchWS web service to expose the FAST search capabilities.

    I'm having a problem with navigators.

    for example when I select this 2 Navigators, the second doen't filter anything.

    myQuery.GENERIC_PARAMETER = "&view=tudosppublished&navigation=+personnames:^\"Cristiano Ronaldo\"$+docdatetime:[;2009-05-22T23:59:00Z]"

    the first has 294 hits, and the second 82, but the resultset remains with the 294 hits.

    Sometime I can select to about 4 or 5 navigators and works fine, but other times the result remains non filtered.

    Does anybody knows what might be the problem? What I'm doing wrong?

    best regards


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     Post subject: Re: Sometimes Navigators don't filter
    PostPosted: Fri Feb 12, 2010 3:27 pm 
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    Joined: Tue Nov 03, 2009 11:46 am
    Posts: 16
    Well...the problem is related with the charset encoding...

    Trying to solve the problem, but the server always responds with strange symbols.


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     Post subject: Re: Sometimes Navigators don't filter
    PostPosted: Mon Feb 15, 2010 11:25 am 
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    Joined: Tue Nov 03, 2009 11:46 am
    Posts: 16
    The "strange" symbols are appearing because in some part of the communication chain, the information is written using charset UTF-8 and read using charset ISO-8859-1.

    -The web service client uses the encoding: UTF-8 (encoding="UTF-8")
    -The web service config file uses UTF-8
    -The SBC uses UTF-8

    Where this "ISO-8859-1 reading" might be happening?

    best regards


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     Post subject: Re: Sometimes Navigators don't filter
    PostPosted: Wed Feb 17, 2010 5:46 pm 
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    Joined: Tue Nov 03, 2009 11:46 am
    Posts: 16
    Solved the problem with the charset encoding...Now I'm using ISO-8859-1 an it work fine.

    The problem with the navigators had a different origin. Since with webservices the selected navigators are set in the generic parameter and it travels in the GET, it's necessary to encode all the non ASCII chars.

    Now I have other problem...I'm getting this:

    Code:
    Your query could not be parsed. The error message was:
    com.fastsearch.esp.search.SearchEngineException: packfql: Query Error: Illegal DateTime: 5000 01 01T00 00 00Z for resolution: minute


    on the SFE. And the same problem occurs in the webservice client.

    Is this a platform bug? or a config problem?
    It generates an navigator with this modifier: "5000 01 01T00 00 00Z" and it can't process it...


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